Company directors understand the long-term risks of protracted legal battles in terms of financial cost, time spent and the unpredictable outcome of a court’s decision. A mediator can help negotiate quick, fair and satisfactory settlements for most straightforward disputes at an early stage. Mediators can also help with dispute strategy: the anticipation and prevention of future mishaps and misunderstandings in business relationships.

The mediation process gives businesses control over time, costs and outcomes. Disputes that are suitable for mediation include contracts, business transactions, construction, insurance, negotiations, etc. Attendance at the mediation is voluntary by all parties, except where mandated by the courts or by contract dispute-resolution clauses. Mediation is often chosen as a first step before going into formal arbitration.

Unlike court proceedings, mediation offers confidentiality, protects corporate reputations and offers the opportunity to re-set valuable business relationships and repairing trust.